From KOAA.com (Andy Koen):
Neighboring water districts in the Monument area sending help to the Triview Metro District which enacted emergency restrictions Tuesday amid an unexpected water shortage.
The Town of Monument notified residents via Facebook that the Donala Water District, which has a connection with Triview, will open their line temporarily to help during the shortage. The Town of Monument does not have a direct connection with Triview, but manager Chris Howe said they will send some utility workers to help where needed.
Triview District Manager Valerie Remington said the district noticed a spike in demand in mid-June. There was another peak on Monday diminishing the water supply to an emergency level.
Remington said there were no obvious signs of a major pipe break. They have not filed a report of a water theft with local law enforcement, but Remington said they have not ruled out the possibility.
“We haven’t ruled out any of the different possibilities right now,” she said. “I can’t say, since we don’t know what it is, I can’t say what it is what else I can’t say what it isn’t.”
Triview recently charged a transmission line to service the new Sanctuary Point development. Remington said no houses have been built there and the district ruled out that line a source of the sudden drop in supply.
Under the emergency restrictions, customers are prohibited from outdoor watering. Customers who violate the restriction will be warned on their first offense. Second offenses carry a $50 fine, third offenses a $500 fine and all subsequent offenses will be fined $750.
From The Colorado Springs Gazette (Kaitlin Durbin):
Outside watering is suspended for Monument residents.
Following a period of high usage, the Triview Metropolitan District has restricted outside watering “until further notice,” according to its website.
“We are continuing to experience a water problem and are asking that all residents stop outside watering until we are able to correct the issue,” the district said.
According to Gazette news partner KKTV, a spike in use around the holiday is to blame.
The district said demand among its 4,200 customers has risen to about 2 million gallons of water per day. Just one of the district’s eight wells has the capacity to pump 1.8 million gallons of water each day, KKTV reported.
“The restrictions went into place on July 4 as we noticed that our tank levels were always getting lower and we were having trouble recovering,” District Manager Valerie Remington told KKTV.